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Unitec is looking to grow its Technical team with another Application Engineer – Join us!

Unitec Inc. is a Technology/Engineering based sales and consulting organization that has been servicing the engineering community since 1988. Our goal is to use our extensive background with engineering software and bring that information to our prospects and customers. We pride ourselves on providing our customers with the best prices, support and training for all the products and services we offer.

Application Engineer – pre & post sales; customer satisfaction specialist

Duties:

  • Provide technical support for a wide variety of customers in many industries.
  • Participate in ongoing technical support efforts focusing on the SOLIDWORKS suite of tools including SOLIDWORKS Simulation, 3DVIA Composer, and other vertical products.
  • Assist customers with software functionality via phone or email and advanced web conferencing tools.
  • Document and follow up with customer issues to complete resolution.
  • Support company sales efforts by conducting pre-sales demonstrations and presentations to current and prospective customers.
  • Conduct technical training ranging from introductory material through high end, advanced analysis complex modeling methodologies.

 

Requirements:

  • Insatiable learner: The highest level of learning is teaching
  • Remain calm when others are not
  • Rapid, thorough response to concerns.
  • Understands that to solving the real problem is not necessarily answering the question at hand but looking for the root of the problem.
  • Customer satisfaction is a healthy obsession 
  • Excellent communication and presentation skills
  • BS is preferred.
  • Experience is great, but can be trumped by grit, drive, and passion
  • Experience with SolidWorks suite of products
  • Electrical / Mechanical background desired

 

If you would like to join the Unitec Team please submit your cover letter and resume to jobs@unitec.com.

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