- About Us
SolidWorks Subscription Service entitles you to live technical support from Unitec. Support services include telephone assistance with product features, menu commands, installation issues, and troubleshooting. We also act as your advocate to product issues reported to the Solidworks development staff.
At Unitec, we strive to make it as easy as possible for our customers to receive technical support and answers to their questions in a timely manner. We make every effort to respond as quickly as possible so you can continue doing what you need to do. Support is available for all of our customers, whether they are installing a new software license or need an answer for technical applications.
Please use this link to enter your support request or question directly into our Support System. Your request is forwarded to all Applications Engineers immediately and will most likely get you the fastest response. Please fill out the form completely giving us as much information as possible to allow us to better understand your request.
Feel free to contact any of our support people directly by callings us via our toll free (800.365.9595) or direct line (860.704.6190).
You may send an email to our Support System by using this email link. email@example.com
Our customers with support contracts will always receive priority status.
If you are a customer and you are no longer on Subscription Service, please contact your Account Manager today to renew Subscription Services.
Unitec offers clients and prospective clients the opportunity for a free CAD Process Evaluation. Managers and engineers are welcomed to set up an appointment with us to fully understand tyour current CAD process whether you are an active SOLIDWORKS users or not. This meeting will give us a chance to show you how to fully utilize your software to work more efficiently in order to save time and money. Contact us now to set up an appointment or for more information.
Can't pay for SOLIDWORKS upfront? Unitec makes it easy to purchase SOLIDWORKS with our financing options! You can pay for your license(s) overtime to ease the pain of paying all at once. With financing you are able to acquire licenses that you want now and customize your payment plan to match your current cash flow without having to affect your bank line of credit! Don't wait any longer, get SOLIDWORKS stress free today!